An introduction to complexity

A different way of thinking and doing in a complex world

The most important problems you're dealing with can't be solved with more planning, better process or tighter control. Housing, inequality, climate change, health systems, community, team dynamics, organisational change — these are complex. They shift, adapt and push back. Traditional management thinking wasn't built for them and applying it often makes things worse. It introduces complexity thinking as a practical lens for anyone navigating messy, high-stakes challenges. You'll learn to read how systems actually behave, spot the hidden patterns shaping outcomes and develop sharper judgement when binary decisions aren't available. It's not an academic exercise. It's a different way of seeing, one that changes how you think, lead and act. Four sessions. Eight hours. Online. No prior knowledge needed. Just a willingness to look at problems differently.

Duration

4 sessions, 8 hours total

Next date

Cost

$749 (AUD)

Complexity is about how the world actually works

It sees life not as a straight line of cause and effect, but as a web of relations.

Complexity science brings together insights from many fields. Drawing on biology, physics and evolution to mathematics, the social sciences and philosophy, to explain how connected systems behave and change.

This matters because most things we try to improve are complex. Our habits and relationships. The way teams and organisations work. Housing, health, transport and community life. These systems do not respond to the logic of traditional management.

When we do not understand complexity, our solutions often make things worse. We optimise one part and damage the whole. We increase control and call it progress, even as outcomes decline. Like damming a river to make it efficient, we drain life from the ecosystem and create new problems downstream.

If we want to improve complex systems, we first need to understand how they really behave.

Understanding complexity changes everything

Once you see it, the world looks different. 

It challenges many of our default assumptions and reshapes what we notice, what we value and how we act. 

This course helps you to:

  • See the bigger picture: Notice patterns, connections, and blind spots

  • Recognise different problems: Respond in ways that fit the situation

  • Understand organisations as living systems: Attend to relationships and context

  • Work with constraints: As sources of change and creativity

  • Navigate tension and power: Work more skilfully with people

  • Think laterally: Hold contradiction and diversity of thought

  • Stay open: Adapt when certainty is not available

  • Develop humility: Gain perspective and respect for the complexity of life

A four-week intro course

This hands-on course helps you feel systems, surface hidden assumptions and see interdependence. Each session blends theory and play to sharpen how you think, lead and act.

Week 1: Messy Problems and the Origins of Complexity Thinking

We begin from lived experience. This week looks at the pressures shaping contemporary life and work, and why many familiar ways of thinking no longer fit the problems we face. We introduce complexity and systems thinking as a lens for making sense of these conditions.

  • The defining challenges of our time, from societal issues to organisational problems

  • Different types of problems and why treating them the same leads to failure

  • The limits of linear, rational approaches we have inherited

  • Complexity and systems thinking intro and origins

What you gain:

You gain a shared language for complexity and a clearer way to distinguish different kinds of problems, helping you recognise when linear approaches will fail and when a systems view is required.

Week 2: How Complex Systems Behave

This week introduces the core ideas of complexity. We explore how complex systems behave and what this means in practice. Through real world examples and interactive exercises, we make these dynamics visible.

  • How relationships, feedback, and history shape what becomes possible

  • Emergence, stability, and transformation through constraints and tipping points

  • Adaptation, learning, and self organisation in living systems

  • Using these dynamics to act more wisely in organisations and society

What you gain:

You gain the ability to read how systems actually behave in practice, spotting patterns like feedback, constraints and history so you can act more wisely and avoid unintended consequences.

Week 3: Good thinking in complexity

This week focuses on how we think, know and make sense of situations when clear answers are not available.

  • Transdisciplinary thinking and problem framing

  • 4EA cognition: embodied, embedded, extended, enacted

  • Abduction and futures thinking under uncertainty

  • Agency, adaptation, diversity, and learning

What you gain:

You develop stronger judgement under uncertainty by understanding how knowledge is formed and limited, and by building awareness of practical habits for framing problems, thinking across disciplines and exploring futures.


Week 4: Complexity practices for Creative Emergence

The final week brings everything together. We explore practical principles and real examples to see how others design, lead and act within complexity.

  • Creative practices for emergence, including framing, recombination, and working with constraints

  • Real world examples of how others design, lead, and act in complex conditions

  • Critical reflection to surface practice insights and limitations

  • A synthesis of complexity shifts into practical principles for ongoing practice

What you gain:

You gain a set of practical, adaptable principles you can use to shape strategy, collaboration, and design, enabling you to work productively within complexity.


Who it is for

Something this useful shouldn't be locked away in academic journals. This course is for people working with messy organisational challenges, offering not just new ideas, but a richer way of noticing, thinking and living in a complex world. You might be:

  • Working across organisations, services, communities, or sectors

  • Making decisions in conditions full of uncertainty and competing pressures

  • Leading or managing people through change

  • Designing services, strategies, or social initiatives

  • Early in your career and wanting a stronger foundation for working with systems

You do not need prior knowledge. Just curiosity and a willingness to see things a little differently.

Details

  • When: Tuesdays, 6:00 to 8:00pm AEDT - 9 June to 30 June 2026

  • Time commitment: 4 sessions, 8 hours total

  • Where: Online via Zoom, with recordings

  • Cost: $749 AUD

Materials and reading

Course handouts and readings are distributed electronically.

There are no prescribed texts for this course. Some referenced works include:

  • The Complex World: An Introduction to the Foundations of Complexity Science by David Krakauer

  • Philosophy of Complex Systems: Edited by Cliff A. Hooker

  • On Complexity by Edgar Morin

  • The Challenge of Complexity: Essays by Edgar Morin

  • Critical Complexity: Collected Essays by Paul Cilliers

  • Complexity and Postmodernism: Understanding Complex Systems by Paul Cilliers

  • Context Changes Everything: How Constraints Create Coherence By Alicia Juarrero

  • The Atlas of Social Complexity by Brian Castellani and Lasse Gerrits

  • Complexity and Management: Fad or Radical Challenge to Systems Thinking? by Ralph D. Stacey 

  • The Dao of Complexity by Jean Boulton

Facilitator:

Steven Sullivan
Co-founder at House of Complexity

A strategic designer, educator and complexity practitioner helping organisations navigate change through transdisciplinary inquiry. Drawing from design, philosophy and science, his research and consulting approach translates complexity theory into practices that help organisations sense, adapt and evolve within dynamic systems.

Steven is also a Casual Academic at the University of Technology Sydney, where he teaches Futures Thinking in the Transdisciplinary School, supporting learners to engage creatively with uncertainty and long-term transformation.

Before founding House of Complexity, he led strategy and innovation projects, accelerators and labs for clients at Google, Optus, ING, KFC, DNSW, Uniting, ReachOut, BaptistCare and the Australian Medical Association. His work invites organisations to think, act and design with the relational intelligence that complex worlds demand.

Advancing knowledge and practice for a complex world.

Studio | Institute | Ventures

Based in Sydney & Barcelona — Working globally
© 2025 House of Complexity

Advancing knowledge and practice for a complex world.

Studio | Institute | Ventures

Based in Sydney & Barcelona — Working globally
© 2025 House of Complexity

Advancing knowledge and practice for a complex world.

Studio | Institute | Ventures

Based in Sydney & Barcelona — Working globally
© 2025 House of Complexity

Advancing knowledge and practice for a complex world.

Studio | Institute | Ventures

Based in Sydney & Barcelona — Working globally

© 2025 House of Complexity